Each Agent supports up to 10 XML feeds, with a maximum file size of 50 MB per feed.
Adding XML Feed
Follow the steps below to connect your XML feed.1
Add Feed
Add your XML feed by pasting the feed URL into the input field and clicking Add feed. Only XML feeds are supported — sitemaps and JSON feeds are not accepted.
2
Synchronise data
Once added, your feed will automatically start syncing. After the first sync, you can click Synchronize to manually update your feed whenever changes occur.
Automatic synchronise is available for Business and Enterprise licenses. By enabling this, your XML feed will be synced every 24 hours.
XML feed options
You can manage your feeds by clicking the Options button.- Delete – Removes the selected feed and all associated product data.
- Synchronize – Updates only the selected feed, instead of syncing all feeds at once.
How the XML feed fits in your agent
XML feed and web crawler
When using the XML feed together with the Web Crawler, make sure the crawler skips all product pages. These pages are already included in the XML feed, and crawling them again could cause overlapping or inconsistent information for the Agent. You can also connect XML product feeds from external tools such as Channable, Producthero, or DataFeedWatch. These platforms make it easy to generate structured product feeds that your Agent can use directly — while your Web Crawler focuses on other content like blog posts, help pages, or category descriptions.Domain knowledge instructions for Product URLs
For now, you should manually add a short product URL instruction to the domain knowledge to ensure the AI Agent handles product links correctly. This will be moved to the system prompt in a future update. Add the following prompt to your domain knowledge:Send URLs for the products you recommend from the JSON list (the URL is given under the key “url”). You only recommend products and URLs from that JSON list. If the JSON list is empty, you do not invent any URLs.