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You can find the templates by clicking on Agents in the menu on the left-hand side.
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You can find the Templates at the bottom of the page. Click on Select to open the desired template.
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Selecting the correct template

In order to find the best template, you can use the table below: Find your use case below and see which template matches best.
Use caseTemplate
Automate FAQ’s about municipalities
Formal tone of voice		Citizens Services
Automate FAQ’s
Service oriented
Informal tone of voice		Customer Service
Automate FAQ’s
Follow orders
Commercial oriented communication		E-commerce
Automate FAQ’s
Focussed on organizing an event
Informal tone of voice		High School Fair
Automate FAQ’s from tenants
Automate FAQ’s from landlords		Tenants Service
Automate FAQ’s about job openingsRecruitment