Select a template
1
Go to Agents
You can find the templates by clicking on Agents in the menu on the left-hand side.

2
Select template
You can find the Templates at the bottom of the page. Click on Select to open the desired template.

Choose the correct template
In order to find the best template, you can use the table below: Find your use case below and see which template matches best.| Template | Use case | Perfect for |
|---|---|---|
| Citizens Services | Automate FAQ’s about municipalities Formal tone of voice | Municipalities Government agencies (e.g., tax offices, employment services) Public service desks |
| Customer Service | Automate FAQ’s Service oriented Informal tone of voice | Webshops Travel and airline services |
| E-commerce | Automate FAQ’s Follow orders Commercial oriented communication | Online stores (fashion, electronics, lifestyle, beauty) Subscription-based services or marketplaces |
| High School Fair | Automate FAQ’s Focussed on organizing an event Informal tone of voice | Schools, universities, and educational institutions Event organizers focused on students or study choices Study fairs and education platforms |
| Tenants Service | Automate FAQ’s from tenants Automate FAQ’s from landlords | Housing corporations Property management companies Rental platforms |
| Recruitment | Automate FAQ’s about job openings | Recruitment and staffing agencies Corporate HR departments Public sector organizations hiring at scale |

