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If you’re new to Watermelon, here’s how pricing works. You start by choosing a plan — Free, Starter, Advanced or Business. Every paid plan includes a specific amount of conversations per month to get you going (or the full yearly amount upfront if you choose an annual subscription).

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Watermelon plans

Free - €0/month

Basic access with light limits for small-scale use.

Starter - €99/month

Expanded capacity for teams that need more conversations and flexibility.

Advanced - €199/month

Increased limits and features suited for growing organizations.

Business - €399/month

Higher capacity and broader access for larger teams and heavier usage.

Enterprise - custom price

Custom plan with flexible limits and configurations tailored to your organization’s needs.

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Included conversations:

PlanAmount of conversations per month*
Free50 conversations
Starter250 conversations
Advanced500 conversations
Business1000 conversations
* Annual plans receive all conversations upfront (e.g. 250 × 12)

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Optional add ons:

Add onPrice per month
Extra user€25,00
Extra Agent€25,00
250 conversations€25,00
Remove branding*€50,00
* For Starter or Advanced licenses

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Discounts

Watermelon for education

Discounts and options for schools and educational teams.

Watermelon for non-profit

Special pricing and support for non-profit organizations.

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Resources

Billing & payment information

Learn how billing, invoices, and payments work.

Conversation bundles

Add extra conversation capacity whenever you need it.

Fair use policy

Guidelines that help keep the platform usable for everyone.

Refund policy

How refunds are handled for your subscription.

Plan limits overview

A full overview of limits for each Watermelon plan.

Referral program

Invite others and earn rewards for sharing Watermelon.