Create your Agent
If you want to start with a blank canvas, you can create your Agent with the easy steps below.1
Create Agent
Go to Agents in the left-hand menu and click on the big green button: Create new AI Agent.
2
Add an avatar
Add an avatar to personalize your Agent by clicking the avatar icon. The avatar is shown in the Chat Widget and will be visible for customers that interact with your agent.
3
Add a banner
Add a banner by clicking the banner icon. The banner helps you to identify your Agent in your account. This banner won’t be visible for customers who interact with your Agent.
4
Name your Agent
Give the Agent a name in the Name field. This name will also show in your Chat Widget.
5
Choose AI Model
Select the desired AI model for your AI Agent in the dropdown. Find more information about the different models here.
6
Add the personality
Complete the personality of your Agent so it speaks in your preffered style. Find more information on writing your personality here.
7
Add company information
Add information about your company so the Agent knows for which company it works.In the ‘Your company’ section, add a short, clear description of your business. You can simply use text from your website’s “About Us” page.
8
Add guardrails
Add guardrails to your Agent. Find more information on setting guardrails here.
9
Select your channels
Connect the Agent to your desired channels. By ticking the box of the desired channel. If your preffered channel is not showing, add the Channel under Apps.
10
Create the Agent
Select the Create button to create your Agent.
You’ve now created your Agent and can start building the rest of your Agent.