September 28, 2025 -Smart Fields
Smart Fields let your AI Agent automatically capture, store, and reuse customer data during conversations.
👉 How to use smart fields
September 16, 2025 - New statistics are out of beta
We’ve replaced the old statistics page with our brand-new Statistics module.
👉 Learn about the new statistics
August 11, 2025 - AI model switch
You can now choose from 10 AI models, including the brand-new GPT-5, and switch anytime to match your needs.
👉 Learn about the model switch
August 6, 2025 - Automated tags
We’ve launched a brand new Automated Tags feature that helps you organize conversations automatically, no manual effort required.
👉 Learn about automated tags