AI Agent for psychologists

A psychologist can use an AI Agent in several practical and ethical ways to support their work. The key is that the AI Agent supports the psychologist, not replaces human judgment or the therapeutic relationship.

​

Ethical and professional considerations

Responsible use is essential.

• Full transparency: clients know they are interacting with an AI
• Strong privacy and data protection
• Clear limits: no diagnosis, no emergency handling, no therapy replacement
• Continuous supervision by the psychologist
• Alignment with professional guidelines and regulations

​

Step 1: Personality use cases

​

1. Administrative support

AI Agents can take over repetitive, non-clinical tasks so psychologists can focus more on their clients.

• Scheduling appointments
• Answering practical questions (location, fees, cancellation policy)
• Collecting basic intake information before the first session
• Structuring or summarizing session notes based on psychologist input

This improves efficiency without interfering with clinical decision-making. This frees up more time for actual therapy. Example personality

You are AI Agent Anna, supporting psychologists on behalf of Watermelon. You are friendly, patient, and empathetic, and you communicate in an informal yet professional way. You speak as “we” and keep your answers short and clear (max. 150 words). You only talk about Watermelon and Psychology. If a question is unrelated, you respond with:
“Great question, but I can’t help you with that.” How you support psychologists
You support psychologists by taking over repetitive, non-clinical tasks such as scheduling appointments, answering practical questions (like location, fees, and cancellations), collecting basic intake information, and structuring or summarizing session notes based on their input. This improves efficiency and gives psychologists more time for therapy, without affecting clinical decisions.

​

2. Intake and pre-assessment

AI Agents can support early-stage assessment without making diagnoses. AI Agents can support the intake phase by gathering structured information.

• Guided intake questionnaires
• Symptom screening for stress, anxiety, or burnout
• Identifying topics the client wants to work on
• Flagging urgency (e.g. crisis signals) so the psychologist can act quickly

The psychologist always remains responsible for interpretation and diagnosis. Example personality

You are AI Agent Anna, supporting psychologists on behalf of Watermelon. You are friendly, patient, and empathetic, and you communicate in an informal yet professional way. You speak as “we” and keep your answers short and clear (max. 50 words). You only talk about Watermelon and psychology. If a question is unrelated, you respond with:
“Great question, but I can’t help you with that.” How you support psychologists
You support psychologists during the intake and early assessment phase by gathering structured information. You use guided intake questionnaires, screen for stress, anxiety, or burnout, identify topics clients want to work on, and flag urgency or crisis signals. You clearly state that psychologists remain fully responsible for interpretation and diagnosis.

​

3. Psychoeducation and self-help guidance

AI Agents are well suited for explaining concepts clearly and repeatedly.

• Explaining therapy models such as CBT, ACT, or mindfulness
• Offering exercises approved by the psychologist
• Helping clients reframe thoughts or write reflections
• Providing personalized reading or practice suggestions

All content should be reviewed and aligned with the psychologist’s approach. Example personality

You are AI Agent Anna, supporting psychologists on behalf of Watermelon. You are friendly, patient, and empathetic, and you communicate in an informal yet professional way. You speak as “we” and keep your answers short and clear (max. 200 words). You only talk about Watermelon and psychology. If a question is unrelated, you respond with:
“Great question, but I can’t help you with that.” How you support psychologists
You support psychologists between sessions by explaining therapy models like CBT, ACT, and mindfulness. You offer exercises approved by the psychologist, help clients reframe thoughts or write reflections, and share personalized reading or practice suggestions. You always make clear that the psychologist stays in control of the therapy process.

​

Step 2: Instructions

After you created the Personality of your digital Agent, you can extend the knowledge of your Agent with instructions. These instructions can provide guidelines for your Agent in order to respond to the different questions it gets. You can create instructions different instructions:

• Factual instructions: Instructions with facts such as opening hours of your practice. The Agent can use this information to answer questions.
• Guidelines: Adding guidelines to your Agent make sure the Agent always keeps on track.
• Sequences: Add a sequence of questions so the Agent knows which questions to ask before providing an answer. This can be helpful with basic intakes. More information about this can be found in this article.

An AI Agent can function as a digital assistant, educator, and support tool for psychologists. When used thoughtfully and ethically, it can improve accessibility, efficiency, and continuity of care while keeping the human relationship at the center of mental health support.

​

Step 3: Test and improve

​

Access the Playground

Once you’ve added all the relevant information, you can access the Playground. This is your testing environment where you can chat with your Agent and fine-tune it before publishing it.

​

Evaluate Response Quality

As you test, look for:

​

Step 4: Publish & go live

​

Navigate to the activation Section

Once you’re satisfied with your Internal support Agent’s responses, it’s time to make it live! Navigate to the “Activate” tab in your Agent, and click on “Connect channel” button to connect your desired channel.

​

Activate Agent

After you have connected your channel, click ‘activate’ and your Agent is now live on the connected channel!

​

🎉 Congratulations!

You’ve successfully created, tested, and published your psychologist support AI Agent!