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Teams help you organize conversations and collaborate efficiently. By assigning conversations to specific teams, you ensure that the right people handle the right topics, which improves response time and clarity.
Teams are available in Business and Enterprice licenses.

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Creating a Team

Only administrators can create teams, and add or remove users.
1

Open Teams Settings

Navigate to Settings, then Teams
Teams Setting
2

Click Create

Teams Create
3

Add Members

  • Enter a team name and (optional) description
  • Under Users, select the team members who should be part of the team.
  • When all members are added, click Create.
You can return to the Users section any time to add or remove team members.
You are added automatically, since every team requires at least one member.
Teams Details
Your team is ready!