Requesting a template for Actions

If you cannot create your own template for Actions, our developers are more than happy to help you.

The Action Template Request Form is designed to help you specify your exact requirements for an Action Template that Watermelon will develop for you. Please follow the instructions below to ensure your request is submitted accurately and completely.

1. Understand the Process

  • Before you begin filling out the form, read the introductory information carefully. Understand that:
    • The template creation process can take approximately one month after your request is approved.
    • Accurate and complete information is required to begin work on your request.
    • Watermelon is not responsible for delays caused by incorrect or incomplete information.

2. Confirm Your Acknowledgment

  • At the start of the form, you'll be asked to confirm that you understand the terms and timelines associated with your request.
    • Select "Yes, I understand" to proceed.

3.Provide Your Personal Details

  • The name and email address are mandatory.
    Please also indicate if your are a paying customer or not.

4. Tool Details

  • Name of the Tool: Provide the name of the tool you wish to connect with the AI.
  • Brief Description of Tool Use: Briefly describe how you use this tool. This helps the developers understand the context in which the AI will operate.
  • Desired AI Action: Specify what you want the AI to accomplish by selecting from the provided options (e.g., Fetching an order status/details, Appointment scheduling, etc.). If your action isn’t listed, select "Other" and describe it in the field provided.
    • After selecting one of the provided options, you are required to specify the details that the AI should request to retrieve the correct product information.
    • Please provide an example of the chosen option. Make sure this information exsists in your tool. The data can be testdata, as long as we can test with the data.

5. API Documentation

  • API Documentation URL: Provide a URL or a specific location where the API documentation for the tool can be found.
  • API Version:If applicable, specify the version of the API you are using.

6. Specify Requirements

  • Validation Requirements:If applicable, describe any specific requirements for validating inputs, such as format or range restrictions.

7. Authorization and Security

  • Authorization Type: Indicate the type of authorization the AI will need to interact with the tool (e.g., API key, OAuth token).
    • Basic: If you use a basic security authorisation, please provide your logindetails e.g. username and password. This is needed for your developers to test the created Action.
    • API Keys:
      • Bearer:Please provide your token
      • Custom:
        • Headers: Provide header name and header value. If you have multiple, please specify all.
        • Querey Parameters: Provide Query Names and Query Values
    • OAuth tokens:Please provide your logindetails. This is needed for your developers to test the created Action. Please be aware that development for OAuth tokens might takes longer then a month. As this is form of authorization is not yet offered by Watermelon.
    • No authorisation: No extra information is needed
    • Other:If you are using any other type of authorization, please specify in the field and provide the login details.
  • Security Protocols: Mention any specific security protocols or concerns relevant to the tool's connection.
    • If you have any security protocols or concers, please specify them so we can take them into account.

8. Provide Additional Details

Other Details or Instructions: Include any other relevant details or special instructions that might help in the development of the action.


9. Submit the Form

After carefully filling out all required fields and reviewing your information for accuracy, submit the form.


10. Post-Submission

After submission, Watermelon’s developers will review your request.
You will receive a notification within 7 days regarding the status of your submission and an estimated timeline for the template's creation.

By following these steps, you will ensure that your Action Template Request is processed smoothly and efficiently.