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Introduction
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Setting your goals
Choosing the right channels
Choose your AI model
Supported languages
Configuration
Build your agent
Start with a template
Create your Agent
Agent settings
Domain knowledge
Write agent personality
Setting guardrails
Sources
Safety filters
Human handover
Test your agent
Publish your agent
Agent (De)activation
Chat widget
Publish your agent on your widget
Publish on facebook
Publish on WhatsApp
Publish on Instagram
Inbox
Manage conversations
Customizing your inbox view
Filters
Tags
Notes
Forwarding conversations
Team collaboration
Contact management
Contact details
Website visitor status
See website visitor path
Default fields
Custom fields
Manage tags
Automatically fill in custom fields
Automatically add tags
Analytics
Create custom reports
AI agent insights
Exporting conversations
Conversation topics
Integrations
Facebook Messenger
Instagram DM
WhatsApp
Zapier
Watermelon API
Webhooks
Guides
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Analytics guides
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Common use cases
Chat widget style guide
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What's new
Roadmap
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Watermelon media kit
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Install the widget
Add the chat widget to mobile app
Chat widget customization
Actions
Custom channel
Event listeners
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