Sendcloud template: Retrieving order status

By using this template, you can easily connect with your Sendcloud database to retrieve order status information. This template is prefilled with all necessary information, enabling you to automate conversations seamlessly. However, you will need to fill out some details yourself to connect to your specific database. Follow the steps in this article to set up your connection.

1. Access the template

In your chatbot in Pulse, navigate to Actions. Select the Sendcloud template.
This template includes prefilled information necessary for retrieving order status from your Sendcloud database.

2. Add information

Fill in the required fields

• BaseURL: The BaseURL is already filled in for you. You don't have to change this.

• Authentication: Fill out the necessary credentials: 'public_key' and 'password'. These can be created with the following steps:

  • Login to your Sendcloud account and go to Integrations
  • Find Sendcloud API in the list of integrations and click Connect
  
  • Enter a name for the API integration and click Save
  
  • An API Public and Secret Key will be automatically generated.
  • Add the Public Key under Username and the Secret Key under Password in Watermelon.
  

• Health Check URL and Instruction:Keep the health check empty as this is not supported by Sendcloud.

3. Optional: Update the Schema

The template already has a filled-in schema, so you can use it right away. If you want, you can change the schema to fit other purposes.

4. Validating Your Action

After filling in the required details and schema:

• Validate: Click Validate to check for any errors in your schema. Correct any issues that are identified.
• Available Actions: Once validated, the available actions will be displayed.